Frequently Asked Questions

Feel free to ask us if you haven’t found the answer

Q: I connected the USB key but the application still runs in DEMO mode. What am I doing wrong?

A: Your Security Key is switched to USB mode instead of HID mode. Install drivers using _SetupDrv utility from drivers folder and re-connect USB key. Switch USB key back to HID mode with Set_USB_Mode utility – press 2, then 3 and re-connect the key.

Q: Where can I find the number of tokens required for the calculation of a code?

A: Number of tokens required for calculations is listed in Help tab of application – Tokens Required, on the product page, and it also shown before each calculation.

Q: Can I run CWP-2 application on Mac OS?

A: Yes, you need to install Parallels Desktop and create a virtual machine with Windows. Then download and install Code Wizard Pro 2 application on a virtual machine.

Q: Is it possible to use CWP-2 security key remotely over a network?

A: Code Wizard Pro 2 application can access remotely USB security key connected to NAS, Linux/Windows/OSX Server or even Raspberry PI or Android device using VirtualHere client-server solution.